ERC's Objective
Electronic equipment is the backbone of the modern business world, and maintaining that equipment can represent a significant operating expense. The management of different maintenance contracts with various vendors proves to be nearly impossible, and the coverage is limited.
The BudgetGuard™ program, offered by Electronic Risks Consultants, Inc. (ERC), can cover all of your electronic equipment under a single contract with expanded coverage and significant savings.
BENEFITS
SAVINGS
ERC’s BudgetGuard™ program typically yields annual savings of 20-40% over traditional service contracts. The BudgetGuard™ program utilizes the law of averages by pooling large numbers of equipment across the nation. This eliminates the peaks and valleys of our clients’ overall experience, and therefore, is able to offer you a lower fixed rate.
AGREEMENT CONSOLIDATION
BudgetGuard™ simplifies your equipment maintenance by consolidating service contracts for a wide range of electronic equipment under one agreement. It provides a single point of contact for all maintenance needs. BudgetGuard™eliminates the confusion and frustration that result from equipment breakdowns. One call to our 24 hour TeleFix™ hotline takes care of all of your repairs.
VENDOR CHOICE
The BudgetGuard™ program puts you in control of your repairs. As a client you are no longer locked into one specific vendor for the contract term. Alternative vendors can be selected and utilized through ERC’s national vendor database.
EXPANDED COVERAGE
BudgetGuard™ goes beyond typical service contracts by providing coverage for a broad range of contingencies and repairs due to the following:
- Misuse
- Negligence
- Operator Error
- Power Failure
- Power Surges
BUDGETGUARD ™
BudgetGuardTM Versus Traditional Service Contracts
BUDGETGUARDTM | TRADITIONAL CONTRACTS | ||
---|---|---|---|
Labor | YES | YES | |
Parts | YES | OPTIONAL | |
Overtime | YES | OPTIONAL | |
Costs of repairs caused by : | |||
Negligence | YES | NO | |
Operator Error | YES | NO | |
Power Surges | YES | NO | |
Transformer Failures | YES | NO | |
In-house Repairs | YES | NO | |
Other Vendor Repairs | YES | NO | |
Rental of Substitute Equipment | YES | NO | |
Glass Coverage - 100% | YES/OPTIONAL | PRO-RATA/OPTIONAL | |
PM Inspections | YES | OPTIONAL | |
New Equipment Evaluation | YES | NO | |
Alternative Part Sourcing | YES | NO | |
Guaranteed Fixed Cost | YES | NO | |
Maintenance Consulting | YES | NO | |
Single Anniversary Date | YES | NO | |
24 hours/7 days Coverage | YES | OPTIONAL | |
Constantly Updated Asset Listing | YES | NO | |
Survey of End-Users After Each Repair to Verify Satisfaction | YES | NO | |
One Toll-Free Number for All Repairs | YES | NO | |
Customized Reports | YES | NO |
TELEFIX ™
BudgetGuard’s™ TeleFix™ hotline is your single source for all equipment repairs. One simple phone call to 1-888-ERC-0555 is all it takes to request service for any of your covered equipment. Within seconds, ERC’s TeleFix™ operators dispatch your preferred vendor to your location and follow up to verify your satisfaction with the repair.